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Broken windscreen or window glass.

If your vehicle windscreen or window glass gets broken, there are two options when it comes to filing claims thereafter.

Option 1

In this option you may go ahead and replace the windscreen/window glass then claim the money from your underwriter. If you choose this option please be sure to take pictures to show its states before replacement. After the windscreen/window glass is replaced, take pictures as well. Here’s what you will need to make a claim after replacement:

  • Complete your insurer’s vehicle theft claim form.
  • Provide photos of before and after repairs.
  • Provide cash sale and ETR receipt used for replacement of the radio cassette.
  • Provide a copy of your drivers’ license.
  • Provide a copy of your vehicle’s log book.
  • Provide bank details.

Option 2

This option allows you to take the vehicle to your underwriter’s approved garage and have them fit a replacement windscreen/window glass. Here’s what you need to do:

  • Complete your insurer’s vehicle theft claim form.
  • Provide a copy of your drivers’ license.
  • Provide photos of the broken windscreen/window glass.
  • Send these to us or your insurance underwriter.

Upon receiving the above a windscreen/window glass replacement authority letter will be issued for replacement by w/screen fitters in the panel of insurer.

Click here if you’d like to file a stolen vehicle stereo claim online. For all other claims please contact 020 760 3838